Terms and Conditions

All sessions, including one-off intuitive guidance sessions, are conducted virtually in Australian Eastern Standard Time (AEST). Sessions must be booked at least 24 hours in advance.

Payment & No Refund Policy

• Full payment is required in advance for all services.
• No refunds are given for cancellations, missed sessions, or unused sessions.

One-Off Intuitive Guidance Sessions

• These are standalone sessions with no follow-up or ongoing support.
• Sessions must be used on the scheduled date. Rescheduling with less than 24 hours' notice will result in forfeiture.

Rescheduling Policy

• Sessions can be rescheduled with at least 24 hours' notice, subject to availability.
• Missed sessions without notice are forfeited.

Client Responsibility

• Results depend on client participation. Jessie provides guidance and tools but cannot guarantee outcomes. Coaching and intuitive sessions are not a replacement for therapy or mental health treatment.

Confidentiality

• All information shared remains confidential unless disclosure is required by law.

Cancellation by the Coach

• If Jessie cancels a session, it will be rescheduled at a mutually agreed time. Jessie may adjust services with prior notice.

Acceptance of Terms

• By booking a session or enrolling in a program, clients agree to these Terms and Conditions.